COD Policy
🚚 5. Cash on Delivery (COD) Policy
We offer Cash on Delivery (COD) across Saudi Arabia with an additional service fee of SAR 22.5.
📌 COD Terms:
- The SAR 22.5 COD fee is non-refundable
- In case of return or cancellation after shipment, only the product cost is refunded, not the COD fee
- Refused or undelivered COD orders may lead to a temporary suspension of COD option for that customer
🤝 Returns for COD Orders:
- Only exchange or store credit is provided for eligible COD orders (no cash refund)
- Proof of defect or wrong item is required